What we collect
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Your name, business name, email, phone, location, and what you tell us about your needs: format, estimated volume, whose brand goes on the packaging, and your message.
Automatically
Standard technical data from your browser: device and browser type, pages visited, approximate location at city level, and how you arrived. This comes from our website host and is used in aggregate.
How we use it
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To answer your enquiry and follow up on it.
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To send samples, spec sheets, quotes and contracts you have asked for.
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To understand, in aggregate, which pages are useful so we can improve the site.
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To meet legal, tax and food-safety record-keeping obligations.
Who we share it with
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Only the services we need to run the business, and only as much as they need:
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Our website host, which stores form submissions and runs site analytics.
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Shipping carriers, when we send you samples.
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Professional advisers or authorities, when the law requires it.
Each is bound to use your information only to provide their service to us. We never sell, rent or trade it.
Cookies
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The site uses a small number of cookies. Essential ones keep the site and forms working. Analytics cookies tell us, anonymously, how the site is used. We do not use advertising or cross-site tracking cookies.
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You can block or delete cookies in your browser settings. The site will still work, though forms may need you to re-enter details.
How long we keep it
Inquiries that do not become a working relationship are deleted after two years. Customer and storage-tenant records are kept for as long as we work together, and then for the period tax and food-safety rules require.
Children
This site is for businesses and adult customers. We do not knowingly collect information from anyone under 13. If you think a child has sent us information, tell us and we will delete it.
Changes
If we change this policy we will update the effective date at the top. If a change is significant, we will say so on the homepage for at least 30 days.
Contact Us
Questions, or a request about your information? A real person reads every message.
(443) 858-8198
friend@afriendlybread.com
Privacy, plainly
What we collect when you use this site, why, and what you can ask us to do with it. We keep it short because we collect very little.
The short version
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We only collect what you type into our forms, plus basic, anonymous site analytics.
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We use it to reply to you, send samples, and, if you ask, updates and follow ups.
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We never sell or rent your information, and we do not use it for targeted advertising.
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You can ask us to see, correct or delete what we hold at any time.